At Maru’s Bhajia House, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, make inquiries, or interact with us online or offline. It also outlines our compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the United Kingdom, Europe, and the USA.

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1. Information We Collect

We may collect the following types of information:

Personal Information

Your name, phone number, email address, and any details you provide when placing an order, contacting us, or subscribing to our updates.

Payment Information

Billing details when you place online orders or make purchases through our website.

Non-Personal Information

Information about your device, browser type, IP address, and browsing activity collected through cookies and analytics tools.

Sensitive Information

Any dietary preferences, allergies, or accessibility information you voluntarily provide to help us improve your experience.

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2. How We Use Your Information

Your information is used for:

• Processing and managing orders or inquiries

• Improving our services and menu offerings

• Sending promotional offers or newsletters (only if you have opted in)

• Responding to customer requests or feedback

• Complying with legal and regulatory requirements

• Analysing website performance and user experience

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3. Legal Basis for Data Processing (GDPR Compliance)

We process your data based on:

• Consent: When you opt in for newsletters or marketing updates

• Contractual Necessity: When processing an order or service request

• Legitimate Interests: Website improvement, fraud prevention, security

• Legal Obligations: Complying with UK or international laws

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4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted Service Providers: For website hosting, payments, analytics, or email services

• Legal Authorities: When required for legal or safety reasons

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5. International Data Transfers

If your data is transferred outside the UK or EEA, we ensure proper safeguards such as:

• Standard Contractual Clauses (SCCs)

• Compliance with GDPR and relevant international data protection laws

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6. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve user experience

• Track website performance

• Analyse browsing patterns

You may control cookie settings through your browser.

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7. Data Retention

We retain your data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

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8. Data Security

We protect your data through:

• encryption

• secure servers

• access controls

• regular security monitoring

However, no digital platform is 100% secure. Please take precautions while sharing sensitive information online.

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9. Your Rights (GDPR & CCPA Compliance)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to certain processing activities

• Restrict data processing

• Request data portability

• Opt out of marketing messages

• Exercise rights without discrimination (CCPA)

To exercise your rights, please contact us using the details below.

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10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

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11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided data, contact us immediately.

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12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business, legal requirements, or operational practices. Please check this page for the latest version.

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13. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Maru’s Bhajia House
📞 0208 903 6771
📧 hellomarus@outlook.com
📍 HA0 4QL, Wembley, Greater London, England, United Kingdom